Refund policy

Return & Cancellation Policy

Thank you for shopping with [Your Store Name]! We take pride in creating custom party supplies made just for you. Please review our return and cancellation policy below before placing your order.

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🔁 Returns & Refunds

Due to the personalized nature of our products, we do not offer refunds or accept returns on fully customized items. Each order is made specifically for you and cannot be resold.

We encourage you to double-check all personalization details (names, dates, colors, etc.) before submitting your order.

If there is an issue with your order (e.g., wrong item received or damage during shipping), please contact us within 3 days of delivery with photos and your order number so we can assist you.

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⏳ Cancellations

You may cancel your order within 24 hours of purchase. After this window, production may begin and we will be unable to cancel or refund your order.

To request a cancellation, please email us at crissiemumford@gmail.com with your order number as soon as possible.

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📬 Contact Us

If you have any questions or need help with an order, feel free to reach out at:
crissiemumford@gmail.com